Telephone Merchant Account

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A telephone order merchant account is basically the same as an Internet merchant account - risks are higher for potential fraud than a brick and mortar merchant account.  The merchant is unable to verify the cardholder's identity, opening the door for more chargeback reasons.

You will need a merchant account of course, along with an electronic payment gateway (Quantum, Authorize.net, etc) that offers a virtual terminal.  The virtual terminal usually comes at no extra cost to the merchant.  With the virtual terminal, the merchant is able to process a credit card transaction via the Internet on the electronic payment gateway's secure website.

Most virtual terminals are similar - the merchant is able to complete transactions, refund a customer, settle batches, etc.  The Quantum Gateway is one of the very few electronic payment gateways that merchants can access via a WAP-enabled phone, allowing the merchant to complete transactions almost anywhere.  The Quantum Gateway does not charge anything extra for this valuable option.

Telephone Order Merchant Account Rates

The rates for a MOTO merchant account is the same as an Internet merchant account.

• Discount Rate:  2.19%
• Transaction Fee:  20¢
• ACH Fee:  Free (most charge a transaction cost - this will save you about $5.00 a month)
• Batch Fee:  Free (most charge a transaction cost - this will save you about $7.50 a month)
• Non-Qualified Rates - Unlike most other companies, we do not have a mid-qualified rate, saving you more money.
  • Discount Rate Surcharge: 1.50% - most companies charge 2% or more on non-qualified rates, bringing your discount rate to over 4%!  Take a look at your merchant account statement to see how many transactions are downgraded.  If you have fifty $100 transactions downgraded to non-qualified, this merchant account can save you at least $50.00 a month!
  • Transaction Surcharge:  10¢

Get a Telephone / Mail-Order (MOTO) Merchant Account

You can sign up for a Telephone merchant account / Mail-Order merchant account today.

Other Merchant Account Providers

If you are turned down because your business is considered high risk or you are not in the United States, please see our parent company - Merchant Account Lab.  We have partnerships with other companies to help you accept credit cards - either online or retail.

Feel free to contact us or e-mail us

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